Privacy Policy for HOP Academy
At HOP Academy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and participate in our hospitality training courses.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details and billing address for course registrations (processed through secure payment gateways).
- Course Information: Details regarding the courses you enrol in, including interests and preferences.
- Usage Data: Information about how you use our website and services, including IP address, browser type, and pages visited.
- Cookies: We may use cookies and similar tracking technologies to enhance user experience.
2. How We Use Your Information
HOP Academy uses the collected information for various purposes, including:
- To process and manage your course registrations and payments.
- To communicate with you regarding your account and courses.
- To provide customer support.
- To send you promotional materials and updates about our courses (you may opt-out at any time).
- To analyze website usage and improve our services.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Trusted Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, email services) under strict confidentiality agreements.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We prioritise the security of your personal information. We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption and secure servers.
- Regular security assessments and updates to our systems.
- Limiting access to your personal data to authorised personnel only.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to your personal data and request corrections to ensure it is accurate and up to date.
- Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Objection: You can object to the processing of your personal data under certain circumstances.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites that you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
HOP Academy
27 Rehoboth Close, Majesty Estate, Mgbougba.
Port Harcourt, Rivers.
+234(0)8064705274
Thank you for choosing HOP Academy for your hospitality training needs. Your trust is important to us, and we are committed to protecting your privacy.